COVID-19 Important Announcement

Visitor Policy (Effective 02/11/2021)

Memorial Hermann recognizes the importance of family support in the healing process and effective Thursday, Feb. 11, 2021, the health system will begin allowing one adult (18 and over) visitor, per patient per day. All visitors will be required to clear a health screening and will be provided a mask to wear upon entry and throughout their entire visit. This new policy applies to our hospitals, as well as TIRR Memorial Hermann and Katy Rehab.

Additional details of the updated visitor policy include:

  • One visitor (18 and over) will be allowed, per patient per day.
  • Pediatrics will allow two adult visitors (18 and over) per patient per day.
  • No overnight visitors are allowed with the exception of one adult (18 and over) overnight visitor for Labor & Delivery and pediatric patients.
  • Age restrictions do not apply to visitors under 18 who present in the Emergency Center with a patient. Minors who accompany Emergency Center patients may remain with the patient.
  • Visiting hours for all Memorial Hermann hospitals, TIRR Memorial Hermann and Katy Rehab are 9 a.m. to 8 p.m. Visitors of Day Surgery patients will be allowed to remain onsite until the patient is discharged, as long as social distancing is not compromised in the waiting area.
  • One adult (18 and over) visitor will be allowed per day for patients in contact isolation. No visitors for patients in droplet, airborne or a combination of isolation precautions.
  • Family members may visit patients in hospice or supportive medicine care.
  • Visitors may utilize hospital cafeterias and cafés.
  • Very limited compassionate exceptions to the modified visitor policy will be made for areas including but not limited to the NICU, Pediatrics and Labor & Delivery, and will be managed by each facility.

Memorial Hermann’s outpatient facilities, including Memorial Hermann Imaging Centers, Memorial Hermann Breast Care Centers, Memorial Hermann Sports Medicine & Rehabilitation locations and Memorial Hermann Medical Group clinics will continue to enforce a no-visitor policy with very limited exceptions until further notice to ensure social distancing can be achieved in waiting areas. University Place continues to adhere to the state’s guidelines for nursing center visitation.

Screening Process

Approved visitors will be required to clear a health screening before entering the facility, as well as wear a Memorial Hermann-provided mask at all times. Please visit memorialhermann.org/screening to complete online screening prior to arrival.

Family Communication

We know it is important for you to receive regular updates on the status of your loved one. We have set up the following dedicated hours – between 1 and 5 p.m., 7 days a week - where authorized family and friends can reach our clinical staff to receive a status update on your loved one. Zoom calls are also available upon request. To ensure our clinical teams can give you their full attention, we ask that one representative from your family call for updates.

Latest Announcements

  • Read about Now Offering Walk-In COVID-19 Vaccine Clinics

    Memorial Hermann Now Offering Walk-In COVID-19 Vaccine Clinics Across Greater Houston

    HOUSTON (May 3, 2021)

    Memorial Hermann is pleased to offer free COVID-19 vaccination to community members across Greater Houston. To provide additional, convenient access to the COVID-19 vaccine, first- and second-dose walk-ins are now being accepted at select Memorial Hermann hospitals and clinics for individuals 16 ...

    Read More
  • Read about Teams Up Landrys Houston Rockets Texas Restaurant Association Vaccinate Hospitality Workers

    Memorial Hermann Teams Up with Landry’s, Houston Rockets, and Texas Restaurant Association to Vaccinate Hospitality Workers

    HOUSTON (April 14, 2021)

    Memorial Hermann Health System and Tilman Fertitta’s Houston Rockets and Landry’s Inc., in association with The Texas Restaurant Association (TRA), are hosting a Pfizer COVID-19 Vaccine Drive-Thru Clinic to vaccinate thousands of hospitality workers across the Greater Houston area. ...

    Read More

Memorial Hermann Campus Maps

Additional precautions implemented on March 17, 2020 may impact entrances and exits at your local hospital. Please check the maps below for updated information.

Local County Health Department Contact Information: